Your agency should be tracking employee utilization. What's a good utilization rate? Why should you be tracking it? How do you get your team to start tracking their time? These are all topics discussed in this podcast episode.
This episode's special guest is Alyson Caffrey, founder of Operations Agency and co-creator of the Operations Simplified™ Framework. This episode dives into employee utilization rates and why they're important to track. Meredith and Alyson also discuss how to get your team on board with time tracking so you can get the best data and lead to better decision-making for your agency.